After nagging a bit about my flight with United, I have to write about my flight from LAX to FRA with Lufthansa. They really made the difference. As written previously I appreciate the welcoming atmosphere on their flights and the quality of service. However, this time they even went a bit further. Continue reading “Little (big) tokens of appreciation”
Tag: Lufthansa
Strange Airlines
Maybe as an European I’m spoiled, but I’m always surprised how unwelcome you can feel on a plane. It is unpleasant that on a five hour flight you don’t get any food, but you can prepare for that. But why stewardesses or pilots don’t manage to greet you when entering. All of them just look bored or angry, they can’t take their hands out of their pockets and just run around doing random things, so they are not bothered. On my last flight with United I also overheard a stewardess planning her sick leave because her next schedule was to cumbersome. Where does all this motivation come from? Well, I’m looking forward again to the service of Lufthansa & Co.